How Can We Help?
Search for answers or browse our knowledge base.
Example 2 – Sync Error
How to read the grid
For example the grid has 1 sun run with error
Sync Run from 13:00:23
Few seconds before 13:00:23 – In a Jira instance of ClickSoft were created a Bug (CLS-115).
13:00:23 – regular sync run found 1 updated entity in Lamdat – ClickSoft process. Changes was found only in Connector A (ClickSoft project in Jira)
…
…
…
The Jira entity was synchronized to target system, a new entity was created in target system.
Error was related to calculating of Assigned To field. It is not critical for current mapping. But report about it added to Status Errors page for discussed sync run
This error also is displayed
on Sync Errors page.