Overview
Connectors enables communications with work systems. Connectors has the ability to : Get and Set Issues Work with Attachments Link Entities and References Work with Special fields Get Metadata regarding the system System Connectors Section In the system connectors
Connector Security
Connectors data is encrypted in the database, we recommend using TLS for http communication in order not to reveal credentials and other connector data. Connector Authentication Methods SyncNow currently supports these authentication methods Basic Authentication with usernamepassword Basic Authentication with
Create New Connector
Connectors share the same common settings, specific connector settings, behaviors and limitations can be found in the system connectors section System Connector Name – the name of the connector. Type – The system type of the connector Check Allow Self
Field Map Transforms
With field transforms SyncNow can handle changing content received from system to another from simple changes to complex scripted and even changes with plugin added to our system. Change Field Data Type SyncNow support different content types received from systems.
Sync Queue
The queue page contains synchronized, currently synchronizing, pending entities since the start of a day. To open the Queue page : Navigate the Status page Press the Queue button Monitor synchronized, currently synchronizing, pending entities
Monitoring Sync Status
The status page presents reports on the progress of synchronizations and DevOps gate processes logs. Each row in the grid is a synchronization of one process One process defines a set of entities Each sync run for the process contains
Entities Details
Entities page provides chronological sync history grouped by entities. Here each entity that were source or target entity in the past has: history of its synchronization (out and in) entities, that currently are its pairs or was in the past
Installation & Upgrades
SyncNow Can be deployed on Linux, Windows, docker, docker-compose, kubernetes Installing and running SyncNow is easy. You can either unpack the archive in a directory to which you have full access, or you can install it with a Docker image
Field Mapping
Set field mapping to synchronize content from one field to another. The information below is for the field to field basic operations, there are advanced operations and transformation that can be done on every field which will be explained in
Links Mapping
SyncNow has links , relations mapping engine. The engine works with work systems that has links between entities. SyncNow has also an option to work with field entity references, for example to get a contact name from a case entity